Amazing products
Thanks for your great review, we always try to stock the best vape products out there. Thanks once again
We have being using this vape shop for years and the staff are very friendly, helpful and supportive when you need advice. Regularly buy vape juice and the quality and costs are really good. Thanks all 😊
Thank you for taking the time to leave us such a great review. We are thrilled to hear that you have been a loyal customer for years and have had a positive experience with our team. We will always be here to offer helpful advice whenever you need it. Thanks once again
Excellent customer service and quick delivery. Will use this company from now on.
Always helpful in store & now online exceptional service continues. Friendly helpful & communication is excellent. Thanks guys
Thanks for your great review, much appreciated!
This was my first purchase on line since the Peterborough shop closed. Nice easy site to use to order and delivery is very quick. Will use again
My orders are always sent out in a timely fashion and the staff are always friendly and helpful
Quick and easy and as a customer of 7 years they know what I want the moment I walk in the door 5/5 service. Very helpful and honest about what your buying and do genuinely have your best interests at heart
Jack was really helpfull and certainly not pushy like some shops I can mention, they know who they are, he was spot on with the type of juice he thought I would like and I will definitely be going back there to stock up, tha ks Jack
Second order placed. Great value and speedy delivery, steered to EcigZoo by The Vaping Trucker as a recommendation. The best advert is word of mouth!
I have been a customer for more than 4 years and have experienced the same excellent customer service from day one. Always go above and beyond to help, delivery is quick and the staff is always friendly whether I go in or order online.
Great customer service, I put in the incorrect shipping for next day, the called me up to sort it and make sure i get it tomorrow, they didn't need to at all.
Highly recommend
I have ordered 14 same NIC shots, but i have received 4 of the same what i ordered and 10 any others without any questions or confirmation.
Hi Kristina,
Thanks for taking the time to give feedback, and we are sorry to hear you are not happy.
I have looked at your last order, and it does look like we had a problem with stock. We are struggling to get those 20mg nic shots in as all suppliers seem out of stock. We did send 18mg instead, but we should have let you know. We are sorry that did not happen.
The difference between the 20mg and 18mg is quite minor in the end product, for instance, 3mg instead of 3.3mg.
As it was our error not to let you know, we will refund those salts. The order xxx was for eight bottles in total, and we sent you four correct and four incorrect. We will refund those 18mg items. The refund should take 7-10 days to appear in your account.
Once again, we apologise for the stock error and for not letting you know. In future, the quickest way to sort any issues is to let us know directly and we always try to get it fixed the same day.
Should you have any queries, do not hesitate to let us know.
Always prompt and efficient service and delivery.
The only company I would use for vaping.